General Information


Our mission is to provide our patients with excellent and enduring oral health. As dedicated professionals, we will strive to exceed patient expectations by delivering precise, ideal care in a warm, nurturing, and comfortable environment. We realize everyone is different, so we carefully design each treatment plan with that specific patient in mind. It is our ultimate goal to help individuals achieve beautiful, healthy, and attractive smiles that are as unique as they are.

Dr. Kandar, Dr. Mak Kandar, and our dental team are dedicated to providing you with a pleasant visit and result that you’re proud to show off. Our administrative staff is ready to help you with questions about scheduling, financial policy, and insurance, to make that part of the process as simple as possible. Please read below for answers to our frequently asked questions.

First Visit

Your initial appointment will consist of an examination, a gum evaluation, and a review of your treatment options. Usually, cleaning can be done or started on the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day. We allow 2 hours for new patient appointments.

Check out our Frequently Asked Questions (Before your Visit FAQ) page and New Patient Forms here:

New Patient Forms will also be sent to you through email via one of our platforms (NexHealth Enlive) after you make your appointment. There you inform us of your medical, and dental history and review and sign our office policies. We can NOT proceed further with your appointment unless your forms are submitted.

IMPORTANT: All patients under the age of 18 must be accompanied by a parent or guardian.

Please make sure to state in your forms if you have a medical condition that may be of concern prior to treatment (i.e., diabetes, high blood pressure, artificial heart valves, and joints, rheumatic fever, etc.) or if you are currently taking any medication (i.e., heart medications, aspirin, anticoagulant therapy, etc.).



We make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures.

Our office is a non-restricted dental practice. Many of our patients have dental insurance, and we pride ourselves on helping them maximize their benefits. We work with any plan that allows you the freedom to choose any dentist. Usually, this type of plan is called a PPO plan.  If you have any problems or questions, please ask our team. They are well-informed and up-to-date. They can be reached by phone at: 415-523-9178

Please call if you have any questions or concerns regarding your initial visit.

Please make sure to upload your insurance information in detail in your intake forms prior to your visit, we are unable to contact your insurance provider on your behalf unless this information is provided to us prior to your appointment. Please note that providing missing/incorrect information in order to avoid any delays in your reimbursement.



Please give our expert billing and insurance team a call or email us at [email protected] to help you with your inquiry.



Having dental insurance or a dental benefit plan can make it easier to get the dental care you need. But most dental benefit plans do not cover all dental procedures. Your dental coverage is NOT based on what you need or your dentist's recommendations. It is based on how much your employer pays into your plan.

When deciding on treatment, dental benefits should not be the only factor you consider. Your treatment should be determined by you and your dentist.

For your convenience, we have compiled a thorough guide to help understand how dental coverage works



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